Select Home Warranty Review

What is Select Home Warranty?

Select Home Warranty is an independent home warranty service company that provides coverage for your home’s major systems and appliances. If something goes wrong with your air conditioner, for example, Select Home Warranty will pay to have it repaired or replaced.

Unique Offerings

Select Home Warranty offers a few unique features that set it apart from other home warranty services, including:

• Additional coverage add-ons: Cover smaller systems and appliances in your home that are often not covered by other warranty companies.
• Multi-year coverage discounts: Lock in your coverage and save even more on your premium when you sign up for more than one year at a time.
• Free roof leak coverage: As an additional incentive, Select Home Warranty frequently offers free roof leak coverage for new customers.

Pros

• Choose your coverage: major home systems, appliances or both
• Discount on premium if paying annually 
• 24/7 claims processing 

Cons

• Coverage not available in all states
• Company chooses the manufacturer, make model when replacement is necessary (they are not responsible for matching color, brand or dimensions of original appliance)

How Does Select Home Warranty Work?

Select Home Warranty plans start at just $47 per month, and the company offers periodic discounts as well as other incentives for signing up. Homeowners get the peace of mind knowing that if any issues arise with their home’s core systems or appliances, Select Home Warranty’s plan covers their repair or replacement.

If a covered system or appliance in your home breaks down, all you have to do is contact Select Home Warranty via phone or email to start a claim. The company works with their licensed service providers to arrange service at your home to fix the item or replace it if repair isn’t possible.

Select Home Warranty Coverage, Plans & Pricing

Select Home Warranty plans give homeowners three main options for coverage:

Bronze Care

The Bronze Care plan starts at $47 a month and covers the essential appliances in your home:

• Refrigerator
• Stove/oven
• Cooktop
• Washer and dryer
• Dishwasher
• Built-in microwave
• Garbage disposal

Gold Care

The Gold Care plan starts at $60 a month and covers your home’s major systems:

• A/C, cooling system
• Heating system
• Plumbing
• Electrical 
• Water heater
• Ductwork

Platinum Care

The Platinum Care plan includes all of your home’s major systems and appliances, making it the total package. It covers all of the appliances and systems covered in the Bronze Care and Gold Care plans outlined above, plus a few extras not covered by any other plan option:

• Plumbing stoppages
• Garage door openers
• Ceiling fans

Platinum Care plans start at just $64 a month (that’s about $4 more per month than the Bronze Care or Gold Care plans, which only cover appliances or systems, not both), providing excellent value for your money in addition to total-home protection.

Additional Coverage Add-Ons

A unique feature offered by Select Home Warranty is additional coverage add-ons. Think of these as “a la carte” services that allow you to customize your coverage to include other important systems and appliances in your home. These add-on services range between $3 and $8 a month on top of your core plan fee to cover:

• Roof leaks
• Pool
• Spa
• Well pump
• Sump pump
• Central vacuum
• Second refrigerator
• Standalone freezer
• Lawn sprinkler system
• Septic system

Coverage Limitations and Exclusions

There are some limitations to Select Home Warranty’s coverage that you should be aware of when shopping for a home warranty plan. For example, Select Home Warranty does not cover:

• Foundations
• Damage caused by acts of nature
• Manufacturer’s defects
• Plumbing stoppages due to roots
• Window, wall or portable heating or cooling units

Since this is not a comprehensive list, you’ll want to make sure to review the full terms and conditions on the company’s website for other limitations and exclusions.

The Fine Print

Select Home Warranty’s service agreement is pretty standard for the industry. However, there are a few things to be aware of:

• Select Home Warranty has an auto-renewal process that you should be mindful of. Each year, your policy will automatically renew unless you cancel in writing at least 30 days prior to the end of your policy.
• There is a 30-day waiting period after you sign up and before you can submit a claim. This is industry standard, but it is something that you’ll want to keep in mind.
• You are responsible for providing annual maintenance and cleaning on your covered systems and appliances by a licensed technician; failure to do so may result in a cap on your maximum payout of $150.
• Select Home’s annual coverage allowances: Heating and cooling systems: up to $3,000; appliances, plumbing and electrical: up to $500; additional coverage options: up to $400; freon add-on: up to $250.
• If you cancel within 30 days, you will receive a full refund only if no services were provided during this time. If you cancel after the first 30 days, you will receive a prorated refund, less a $75 cancellation fee and any service costs that were incurred before cancellation.

Company Info: Customer Service, Accreditation & Reputation

Select Home Warranty has been in business for more than 10 years and in that time has gained a solid reputation for their customer service.

Customer Service & Select Home Warranty Phone Number

Select Home Warranty’s claims service is available 24/7. To start a claim, simply fill out their online contact form or email claims@selecthomewarranty.com.

Select Home Warranty customer service is also available via phone by calling 855-267-3532.

Accreditation and Reputation

While the company is not accredited with the Better Business Bureau (BBB), they have a B rating with the organization, signifying that customers find their service above satisfactory.

Select Home Warranty Performance Ratings

Select Home Warranty is a reputable home warranty company. They’re known for:

Affordable Plans and Comprehensive Coverage: Select Home Warranty’s plans cover the items in your home you depend on most, such as appliances, heating, cooling and electrical systems. They also offer total-home protection with their Platinum Care plan, which covers systems and appliances in one convenient plan. With plans starting at $47 a month, plus discounts and incentives like free coverage to protect your home’s roof from leaks, it’s a great value for the money.

Ease of Communication: Select Home Warranty makes it easy to get in touch when you need it most with 24/7 claims processing, a big bonus for busy homeowners. Simply call or send an email to get a claim started, or to chat with a customer service representative about any issues or questions you may have.

Unique Extras to Customize Your Coverage: In addition to the three plans offered by Select Home Warranty, customers have the option to add on extra coverage for a small fee to protect other systems and appliances in your home, such as pools and spas, septic systems and sprinkler systems. This is a great way to ensure you get just the right amount of protection for your home without paying for coverage you don’t need.

How Does Select Home Compare to Other Home Warranty Companies?

Now that we’ve learned about Select Home Warranty and what they offer, let’s compare them to other notable home warranty companies.

Select Home Warranty vs American Home Shield (AHS)

Both companies offer comprehensive, total-home protection plans at a reasonable price. However, unlike Select Home Warranty, AHS does not offer an appliance-only plan, which may be a consideration for homeowners looking to cover only these items. Both companies also offer add-ons to cover things like pools, spas and septic systems. While AHS’s plans cost a little more than Select Home Warranty, their maximum coverage amounts are greater, which makes up for the difference in monthly fees.

Select Home Warranty vs Choice Home Warranty

Select Home Warranty and Choice Home Warranty are both top-rated independent home warranty providers. Both companies offer plans that cover your home’s main systems and appliances, as well as add-on options to customize your coverage, however Choice Home Warranty does not offer an appliance-only plan comparable to the Select Home Warranty Bronze Care plan.

Cinch vs Select Home Warranty

Cinch is another top home warranty provider, much like Select Home Warranty. Both companies offer three levels of plans: Appliance-only, systems-only and total home, as well as add-on items for pools, spas, septic systems and more. While Cinch’s plans start slightly lower in price, their maximum coverage amounts are lower and their add-on rates are higher than Select Home Warranty.

The Verdict: Why Choose Select Home Warranty?

Select Home Warranty is a great choice for those looking for an affordable and comprehensive home warranty plan. With three plan options and add-on services, homeowners can customize their plan to their home’s needs as well as their budget. Customers can also benefit from 24/7 claims processing and additional savings, such as multi-year plan discounts and frequent promotions like free roof leak protection.

So, if you’re in the market for a home warranty company, we recommend giving Select Home a look. You won’t be disappointed!

FAQs

How to find Select Home Warranty policy number?

There are a couple of different ways to find your Select Home Warranty policy number. One way is to look through your home warranty policy documents. These are the documents that you received after signing up for your service plan.

Another way to find your policy number is to contact Select Home Warranty directly. Give them a call at 855-267-3532 or send them an email at info@selecthomewarranty.com for help finding your policy number.

Who is the CEO of Select Home Warranty?

Select Home Warranty was founded in 2012 and is headed up by CEO Joseph Shrem.

What is the service call fee for Select Home Warranty?

In addition to the monthly fee for your Select Home Warranty plan, you will be responsible for a service call fee in the event that a repair technician is called out to service a system or appliance that’s covered by your home warranty.

The company does not publish exact service call rates on their website or in their terms of service, however customer reviews suggest that the service call fee may be around $75. Rates may vary based on plan type and the location of your home, so be sure to consult with a customer service representative for this information when signing up for a plan.

Does Select Home Warranty cover freon?

Select Home Warranty’s main plans do not cover freon. However, it may be available as an additional coverage option, so be sure to check with the company when you’re electing your plan coverage if you’d like to extend your plan to cover freon.

How does Select Home Warranty work?

Select Home Warranty is an independent company that provides protection above and beyond that of homeowners insurance, to cover normal wear and tear of appliances and major systems like plumbing, electrical, heating and cooling.

When you sign up for a plan with Select Home Warranty, you’re covered for a specific list of items in your home. If something on that list breaks down, simply call or email them to start a claim. Select Home Warranty will take it from there, working with one of their approved service providers to come out and fix the issue, or replace the item if it is not repairable. Plans start at $47 a month, though the company frequently offers discounts and other perks for signing up, such as free roof leak coverage.

How good is Select Home Warranty?

Select Home Warranty has a good overall customer satisfaction rating. Their plans cover all major household appliances and systems. The added free roof coverage also gives them an edge over other competitors. However there are some considerations to be aware of; see The Fine Print section above for more details.

How much is the service fee for Select Home Warranty?

Select Home Warranty does charge a service call fee for repair visits, but they do not publish those rates on their website or in their terms of service. Customer reviews on the Consumer Affairs website suggest that service call fees may fall in the $75 range. However, service call rates may vary based on plan type and the location of your home, so be sure to give them a call to find out exact rates in your area for the plan you choose. 

What does Select Home Warranty cover?

Select Home Warranty covers most major appliances and systems in your home. They have plans that cover your home’s appliances, major systems like plumbing and electrical—or both. In other words, if it’s a big item in your home that you use daily, it can be covered by a Select Home Warranty plan.

Where is Select Home Warranty located?

Select Home Warranty is headquartered in Mahwah, N.J.

Who owns Select Home Warranty?

Joseph Shrem is the CEO of Select Home Warranty, which was founded in 2012.